Account & data deletion

MeusClub lets you request deletion of your account and the personal data associated with it. This page is public and does not require any login.

How to request deletion

Send a request by email to privacy@meusclub.com with the subject “Account deletion request”, including:

• the email address of your MeusClub account;
• confirmation that you want to delete the account and its associated data.

Deletion from the app

You can also delete your account directly in the MeusClub app: Settings → Account & Security → Delete account. Deletion starts a 30-day window, after which the data is permanently removed.

Before you delete

If you have active subscriptions (club plan or AI add-on), cancel them before requesting deletion to avoid future charges. Deleting your account does not automatically cancel subscriptions managed through the payment provider.

What gets deleted

We remove your profile and the personal data associated with the account (profile data, bookings, community content, chats, wallet and preferences), except as described below.

Data we may retain

Some data may be retained for as long as necessary to meet legal, accounting and tax obligations, for fraud prevention and security, and to establish or defend legal claims. This data is kept only for those purposes and for the period required by law.