MeusClub Support

Need help with MeusClub? Contact our support team about the app, your account or available features.

Contact support

Email support@meusclub.com. We will reply as soon as possible. For venue-specific bookings, prices, cancellations or services, please also contact the relevant Club.

Helpful information to include

• the email address associated with your MeusClub account;
• the role you use: Player or Club;
• the relevant Club name, if applicable;
• your device model and operating-system version;
• a description of the issue and steps to reproduce it;
• screenshots, after hiding personal or financial information.

We can help with

• account access and email verification;
• app operation, notifications and permissions;
• bookings, wallet and payment status;
• chat, community, reports and safety;
• Player, Club and AI features available to your account.

Protect your account

Never send passwords, verification codes, full card numbers, CVCs or banking credentials. MeusClub Support will never ask you for this information.